TALK BUSINESS!Les Langues à la Carte
Language training and translation services for catering and hotel industries
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Training in french, english and german
Training modules in hospitality
Training modules in catering
internal and external in-service training
Language classes
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« LINGUOREST » MODULES

For beginners

 

General training (initiation: to understand and express oneself in a foreign language)

60 h

Training « basic service at the restaurant »

30 h

Customer greeting (telephone, fax, mail, personal greeting)

30 h

Intermediate

 

Business correspondence (mail, e-mail and fax) 

30 h

Telephoning with foreign customers

30 h

Advising customers during service (describing and recommending a meal or a drink, answering special requests)

30 h

Advanced

 

Developing de business relations (seeking business partners, elaborating special offers, developing sustainable customer loyalty)

30 h

Managing complaints

30 h

Promoting products and services

30 h

Negotiating

30 h

Socialising

30 h